Cancellation Policy

1. The free Max app
2. Paid units: cancel anytime
3. Prorated fees
4. Revenue share on covered deals
5. The free start
6. Your data after cancelling

The free Max app

Stop using it at any time. To close your account and delete your workspace, email [email protected] from the address you sign in with.

Paid units: cancel anytime

There is no annual commitment. Cancel any unit at any time by emailing [email protected] with your company name and the unit to stop. Service stops on the date you ask for, or the day we receive your email if you name no date.

Prorated fees

Monthly fees are prorated to the stop date. If you have prepaid past that date, we refund the unused part within 30 days to your original payment method.

Revenue share on covered deals

Stopping a unit ends the monthly fee. It does not end the revenue share on accounts Max or MaxedS has already worked on: that continues for three years from each covered contract’s signature, with reporting and audits, as set out in the Terms and your order.

The free start

A unit’s free start never turns into paid service automatically. You must approve continuing in writing.

Your data after cancelling

You can export your workspace before or after cancelling. We delete it on request, or 90 days after a paid unit ends if you do not ask us to keep it, except records we must keep by law. We keep Max’s activity log and the records needed to calculate and collect fees.

MaxedS LLC · [email protected] · +1 (630) 448-0296